Privacy Policy

Effective Date: 6 August 2025

This Privacy Policy describes how Quickhands Inc. (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you use our website, mobile application, and services (the “Platform”).

  1. INFORMATION WE COLLECT

Information You Provide

  • Name, contact information, and other identifiers
  • Payment information
  • Communications with us and with other users
  • Task-related information

Information Collected Automatically

  • Device and usage information (e.g., IP address, browser type, operating system, activity logs)
  • Location data (with your consent)
  • Cookies and similar technologies (see Section 10: Cookie Policy)

Information from Third Parties

  • Identity verification services
  • Background check providers (for Taskers)
  • Payment processors

 

  1. HOW WE USE YOUR INFORMATION

We use your information to:

  • Operate and maintain the Platform
  • Facilitate connections between Clients and Taskers
  • Process transactions
  • Perform identity verification and background checks (for Taskers)
  • Provide customer service
  • Communicate with you
  • Comply with legal obligations
  • Prevent fraud and ensure safety
  • Improve our services and develop new features

Where required by law, we may process your personal information based on one or more of the following legal bases: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests.

  1. SHARING YOUR INFORMATION

We may share your personal information with:

  • Taskers (for Clients) or Clients (for Taskers) for purposes of fulfilling a task
  • Service providers (e.g., payment processors, background check vendors, analytics providers)
  • Government or law enforcement agencies where required by law
  • Affiliates or successors in the event of a merger or acquisition

 

  1. TASKER BACKGROUND CHECKS

Taskers may be subject to background checks, including criminal record checks, where permitted by law. Results may be used to evaluate a Tasker’s eligibility to access the Platform.

  1. DATA SECURITY

We implement appropriate technical and organizational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

  1. DATA RETENTION

We retain your personal information as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your data will be securely deleted or anonymized.

  1. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our use of your data, or withdraw consent where processing is based on consent.

For further enquiries about your rights, contact us at info@quickhands.ca

  1. INTERNATIONAL AND CROSS-PROVINCIAL TRANSFERS

Your data may be stored and processed in countries outside your province or country of residence. By using the Platform, you consent to such transfers. By using the Platform, you consent to such transfers. Where applicable, we implement safeguards such as standard contractual clauses to protect your data.

In accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA), we may transfer your personal information across provincial or national borders for processing and storage. We ensure that such transfers are subject to appropriate safeguards to protect your data.

  1. CHILDREN’S PRIVACY

The Platform is not intended for children under 14 years of age. We do not knowingly collect information from children under 14. If we become aware that a child under this age has provided us with personal information, we will delete such information.

  1. COOKIE POLICY

We use cookies and similar technologies to:

  • Provide and maintain our Platform
  • Understand and analyze how you use our Platform
  • Personalize content and advertisements

We may use third-party analytics tools, such as Google Analytics, and advertising networks. These third parties may collect information through cookies or similar technologies in accordance with their own privacy policies.

 

You can manage cookie preferences through your browser settings.

  1. MARKETING COMMUNICATIONS

If you have opted in to receive marketing communications from us, you may withdraw your consent at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes and indicate the “Effective Date” at the top of the policy. Continued use of the Platform after changes become effective constitutes acceptance.

  1. CONSENT

By using the Platform, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy. We seek express consent when required by law, such as for marketing communications or location data.

  1. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at:

info@Quickhands.ca

Quickhands Inc. © 2025